Privacy policy

At EosChiton, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit or make a purchase from our online store, which offers Skirts, Shorts, T-Shirts & Tops. By using our website, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, billing and shipping addresses, and email address ([email protected] is our primary contact for inquiries).
  • Payment Information: Credit card details or other payment method data, which is processed securely by third-party payment gateways and is not stored on our servers.
  • Order Details: Information about the products you purchase, such as sizes, colors, and quantities of Skirts, Shorts, T-Shirts & Tops.
  • Technical Data: Your IP address, browser type, device information, and browsing behavior on our site, collected via cookies and similar technologies.

2. How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, returns, or customer service requests via email ([email protected]).
  • To improve our website, product offerings, and user experience.
  • To send you promotional offers or updates about new arrivals, only if you have opted in to receive such communications.
  • To comply with legal obligations and prevent fraud.

3. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

  • All data transmitted between your browser and our website is encrypted using SSL (Secure Socket Layer) technology.
  • Your personal data is stored on secure servers with restricted access.
  • We do not store full credit card numbers or payment details on our systems; these are handled by trusted third-party payment processors.
  • We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With trusted partners who assist us in operating our website, processing payments, and delivering orders (e.g., shipping carriers, payment gateways). These parties are contractually obligated to protect your data.
  • Legal Compliance: When required by law, regulation, or legal process, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for marketing purposes.
  • Data Portability: Request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.

7. International Data Transfers

As an international online store, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other lawful mechanisms.

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [email protected]. We are here to assist you.