Shipping policy

Shipping Policy

Thank you for shopping at EosChiton. We are committed to delivering your order of Skirts, Shorts, T-Shirts & Tops in a timely and reliable manner. Please review our shipping policy below for important details regarding order processing, delivery, and related terms.

Shipping Method

We offer a single shipping option: Standard Shipping. This service is available for all orders placed on our website. Please note that there is no free shipping available at this time; all orders are subject to a shipping fee calculated at checkout based on your delivery address and the total weight of the items in your cart.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

Standard Shipping delivery typically takes 5–10 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Shipping Destinations

We currently ship to addresses within the United States and select international destinations. If your country is not listed at checkout, please contact us at [email protected] for assistance.

Shipping Fees

Shipping fees are calculated based on the weight of your order and the destination. The exact fee will be displayed at checkout before you complete your purchase. We do not offer free shipping promotions or thresholds.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery through the carrier’s website. Please note that tracking updates may take up to 24 hours to appear after shipment.

Delivery Issues

If your package is lost, damaged, or delayed, please contact us at [email protected] with your order number. We will work with the carrier to resolve the issue as quickly as possible. Please note that EosChiton is not responsible for delays caused by customs or incorrect shipping addresses provided by the customer.

Address Accuracy

It is your responsibility to ensure that the shipping address provided at checkout is correct. We are not liable for packages delivered to incorrect addresses due to customer error. If you notice an error after placing your order, please contact us immediately at [email protected] to request a correction. We will do our best to update the address before shipment, but we cannot guarantee changes once the order is processed.

Returns & Refunds

For information on returns and refunds, please refer to our Return Policy. Shipping fees are non-refundable unless the return is due to an error on our part.

If you have any further questions about our shipping policy, feel free to reach out to us at [email protected]. We are here to help!